Morecare Camellia – Ultra Low Hi Low Electric Homecare Bed

Resting and Supported Sitting

Backrest adjustment allows the user to move between lying and supported sitting positions for conversation, reading and other bedside activities.

Supported Leg Positioning

The electric leg section allows the knee and leg position to be adjusted according to the user's comfort and care requirements.

Adjustable Height for Daily Care

The bed can be raised to a more suitable working height for selected caregiving tasks and lowered when appropriate for resting or transfers.

The working height should be chosen according to the task and caregiver, rather than always using the maximum height.

Transfers Matched to the User

Adjustable height allows the mattress surface to be positioned in relation to the user's feet, wheelchair or other transfer equipment. Assistance and suitable transfer equipment may still be required.

Greater Control Over Bed Position

Users who can safely operate the handset can adjust their position without relying on a caregiver for every change.

A Familiar Bedroom Appearance

Upholstered panels and colour choices allow the bed to coordinate with home furniture while retaining its electric positioning functions.

Who May Consider This Bed?

This bed may suit adults who need adjustable resting positions, supported sitting or a variable bed height for daily care.

It can be considered for elderly care, limited-mobility care and recovery at home, subject to the user's individual requirements.

Check Before Ordering

Share the following information with Morecare

• User weight and height.
• Ability to sit, stand and transfer.
• Whether transfers are independent, assisted or performed using a hoist.
• Required mattress-top height.
• Wheelchair seat height, where relevant.
• Available room space and doorway clearance.
• Any prescribed positioning restrictions.
• Need for battery backup or fluid-resistant mattress protection.

The maximum user weight must be confirmed before purchase.

Choose the Correct Height Configuration

The 6-inch castor configuration provides an approximate mattress-top height of 16–26 inches.

The smaller-wheel configuration provides an approximate range of 14–24 inches.

Choose the configuration according to the user's transfer needs and the room environment. These are different configurations, not a single 14–26-inch adjustment range.

Handset Use

Independent handset operation is appropriate only when the user can understand the controls, recognise hazards and keep their body clear of moving parts. Otherwise, a caregiver should operate the bed.

Mattress and Pressure-Care Needs

People with existing pressure injuries, reduced sensation or difficulty repositioning need an individual mattress and pressure-care assessment.

The supplied mattress does not replace assisted repositioning, skin checks or a clinician-directed care plan.

Side-Rail Suitability

Side rails are not suitable for every user and should not be used as restraints. Consider the user's body size, movement, confusion and risk of climbing over or becoming trapped around the rails.

Equipment Compatibility

If a patient hoist or other transfer device will be used, confirm under-bed clearance and compatibility before ordering, particularly with the lower-height configuration.

Before Operating the Bed

• Apply all four castor brakes.
• Check that the mattress is correctly positioned.
• Ensure the handset cable and power cable are clear of moving mechanisms.
• Keep hands, feet, clothing, bedding and other objects away from the lifting frame.
• Confirm that the selected movement will not bring the bed into contact with furniture or walls.

During Adjustment

• Observe the user throughout each movement.
• Adjust gradually and stop if there is discomfort, sliding or an obstruction.
• Keep children and pets away from the area beneath the bed.
• Do not sit or stand on raised head or leg sections.
• Use only within the confirmed weight limit.

Side Rails

• Check that a raised rail has securely locked.
• Lower rails carefully while keeping fingers clear of hinges.
• Do not assume rails eliminate the risk of falling.
• Do not add a different mattress or thick overlay without checking rail height and entrapment gaps.

Mattress Care

• Remove and wash the cotton cover according to its care instructions.
• Dry the cover completely before refitting.
• Use a compatible waterproof protector where required.
• Avoid soaking the foam.
• Inspect the mattress and cover regularly for damage.

Electrical Care and Maintenance

• Keep the handset, control unit and electrical components dry.
• Disconnect the mains supply before cleaning, following the supplied instructions.
• Check cables, fasteners, castors and rail locks regularly.
• Stop using the bed if there is damage, unusual noise or unexpected movement.
• Confirm the power-failure procedure and optional battery-backup operation during installation.

Ordering and Payment

Order through www.morecare.in or contact +91 63775 09047 for product guidance and an estimate.

Confirm the wheel configuration, mattress-top height, dimensions, panel colour and optional battery backup before payment.

• Payment: 100% advance; no cash on delivery.
• Shipping: Standard shipping across India is included. Any additional arrangements for a custom-size bed should be confirmed in the estimate.

Dispatch and Delivery

Standard order processing usually takes 48–72 hours after payment, followed by another 48–72 hours for dispatch. Delivery is generally estimated at 5–7 working days after dispatch.

Custom dimensions or finishes may require additional preparation time. The order-specific schedule will be confirmed before purchase.

Installation and Demonstration

Showroom and video demonstrations are available. Installation guidance can include documents, videos and live video-call support.

Confirm the delivered assembly condition, access requirements and any on-site installation arrangements before ordering.

Warranty and Service

Bed and mattress warranty coverage will be stated separately in the order documentation.

For service assistance, share your invoice, a description of the issue and clear photographs or video. Initial assessment or service arrangement usually begins within 24–48 hours; repair completion depends on the fault, parts and service location.

Returns and Transit Damage

Return requests should be raised within 10 days of delivery. Retain the original packaging during this period.

Eligible change-of-mind returns carry a 20% restocking fee on the invoiced product price, including GST and return-related courier charges. Confirm custom-size and custom-finish return eligibility before purchase.

Report transit damage within 48 hours with photographs of the product, packaging and shipping label. Wrong, defective or damaged products are handled separately from change-of-mind returns.

Contact Morecare

• Call / WhatsApp: +91 63775 09047
• Email: [email protected]
• Hours: Monday–Saturday, 11 AM–6 PM IST
• Escalation: Vinay Khandelwal — [email protected]

Refer to Morecare's full policies for detailed cancellation, refund, warranty and grievance terms.