Your privacy is important to us. This Privacy Policy explains how Morecare Mobility & Rehabilitation Solutions collects, uses, stores, and protects your personal information when you use our website or purchase our products.
Information We Collect
We may collect the following information when you place an order or contact us:
- Name
- Mobile number
- Email address
- Billing and shipping address
- Order and purchase history
- Website usage information through cookies and analytics
Note: Payment information is processed securely by our payment partners and is never stored on Morecare's servers.
How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Provide customer support and after-sales service
- Share order updates, shipping notifications, and installation assistance
- Respond to enquiries and service requests
- Improve our website, products, and customer experience
- Send product updates and promotional offers (you may opt out at any time)
- Comply with applicable legal and regulatory requirements
Cookies
Our website uses cookies to improve browsing performance, remember your preferences, and analyse website traffic. You can manage or disable cookies through your browser settings; however, some website features may not function as intended.
Sharing Your Information
We respect your privacy and never sell or rent your personal information.
Your information may be shared only with trusted service providers when necessary to complete your order or provide support, including:
- Delhivery Logistics and VRL Logistics for order delivery
- Secure payment gateway providers for payment processing
- Government or legal authorities when required by applicable law
Data Security
We take appropriate security measures to protect your personal information.
- Secure SSL-encrypted website
- Restricted access to customer information
- Secure processing of online transactions
- Regular security practices to help safeguard customer data
Your Rights
You may request to:
- Update or correct your personal information
- Delete your personal information (subject to legal obligations)
- Opt out of promotional emails, SMS, or WhatsApp messages
- Contact us regarding any privacy-related concerns
