Morecare Balsam – Reclining CP Bath & Relaxation Chair for Kids

Practical Applications

• Assisted Showering: Provides a reclining seating position for caregiver-supported bathing on a suitable stable bathroom surface.
• Personal Hygiene: Helps caregivers access the child's body for washing, hair care and grooming.
• Positioning During Care: Adjustments allow an appropriate care position to be selected before seating the child.
• Supervised Relaxation: Offers a reclined seating option outside bathing for short, suitable rest periods.

Balsam is intended to support positioning during care. It does not guarantee independent bathing or replace specialized postural seating.

Who May Be Suitable

• Children who need caregiver assistance to maintain a practical bathing position.
• Children whose body dimensions and positioning needs can be accommodated by the chair.
• Families with an appropriate level, non-slip bathing area and continuous caregiver supervision.

When to Consider Another Solution

• Significant head, neck or trunk instability may require a more supportive bath seating system or an assessed custom configuration.
• A child requiring lifting for transfers needs a separate suitable transfer method or lifting device.
• Balsam is not intended for independent bathing, use as a wheelchair or immersion in a bathtub without explicit approval.

Check Before Ordering

Share the child's height, weight, hip width, seated length, head/trunk control and any contractures or involuntary movements. Confirm the bathroom setup and required support features.

The published 16-inch dimension is overall frame width, not confirmed usable seat width. Fit must be checked before ordering. GMFCS level or diagnosis alone does not establish suitability.

Customization on Request

• Discuss alternative leg positioning, recline requirements and additional body supports before ordering.
• Custom options depend on technical feasibility and an individual positioning assessment. Confirm inclusions, price and dimensions in writing.

Essential Safe Use

• Place Balsam on a firm, flat, non-slip surface; keep the child supervised throughout bathing.
• Lock the open frame, height mechanism and recline adjustment before seating the child.
• Select height and recline before positioning the child unless the manual explicitly permits occupied adjustment.
• Confirm the child's head, trunk and legs are safely supported; do not assume head supports or restraints are supplied.
• Check water temperature and keep the airway clear during reclined bathing.
• Never use Balsam as a lifting device or for unsupervised bathing. Do not immerse the chair in a bathtub unless Morecare approves that use.
• Stop using the chair if the frame, joints, locks or seating surface are damaged or unstable.

Cleaning & Storage

• Clean the seating surface and frame using mild soap and water; remove soap residue and dry thoroughly after use.
• Inspect hinges, locks and adjustment mechanisms regularly.
• Remove the child before folding. Store indoors in a dry place.

Follow the product manual for detailed assembly and operation.

Shipping & Setup

• For available stock, the published processing estimate is 48–72 working hours, followed by an estimated 48–72 working hours to dispatch.
• Delivery is typically estimated at 5–7 working days after dispatch, depending on location.
• Balsam ships partly disassembled; typical assembly time is around 30 minutes. Virtual setup guidance is available.
• Balsam is currently shown as out of stock. Confirm availability and the delivery timeline before accepting an order.

10-Day Returns & Refunds

• Return Window: Requests can be submitted within 10 days of delivery, subject to return eligibility, across Morecare products.
• Change-of-Mind Returns: A 20% restocking fee applies to approved returns.
• Courier Included: Return courier charges are included within the 20% fee; no additional return courier deduction is made.
• Transit Damage: Report shipping damage within 48 hours of delivery, with photos or video, for prompt assistance.
• Defects: Valid manufacturing-defect and transit-damage claims are handled separately from change-of-mind returns; applicable consumer rights are unaffected.
• Customized Orders: Confirm any special return conditions before ordering; the 10-day request window does not by itself guarantee approval of every return.
• Retain the original packaging until the return period ends.

Warranty & After-Sales

• 12-month warranty for qualifying manufacturing defects, subject to policy and proof of purchase.
• Normal wear, misuse, overloading, accidental damage and unauthorized modifications are excluded from standard warranty coverage.
• Morecare provides virtual setup guidance, troubleshooting and access to spare parts or paid repairs subject to availability.
• Support: +91 63775 09047 (Mon–Sat, 11 AM–6 PM).

Refer to the current Morecare Customer Policy Guide for complete terms.