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From 11 Years of Mobility Challenges to Finding the Right Solutions at Morecare Jaipur

“Parents बच्चों को दिन-रात देखते हैं, लेकिन उनको ये पता नहीं होता कि इनके लिए क्या चाहिए। वो चीज आप तैयार कर रहे हो यहां पे।” Seema Thakur, mother, Himachal

For parents of children with long-term mobility difficulties, finding the right equipment can be challenging. Families often understand what their child struggles with every day, but may not know which mobility or rehabilitation solutions could best support those needs.

For Seema Thakur and her husband Rajesh Thakur from Kangra, Himachal Pradesh, finding suitable support for their 11-year-old daughter Tanvi Rana had been a long journey.

Tanvi has experienced significant difficulties with walking, moving around and sitting since childhood. After discovering Morecare through YouTube, the family eventually travelled from Himachal Pradesh to Jaipur to explore suitable solutions.

What began as a search for one or two products ended with the family selecting four products for Tanvi.

Finding appropriate mobility and rehabilitation equipment that can support Tanvi's changing needs as she grows.

The journey

Living With Mobility Challenges Since Childhood

For nearly 11 years, Seema and her family have experienced difficulties supporting Tanvi with everyday mobility. Walking, moving around and even sitting have presented challenges, and as Tanvi grew older, the family wanted to find better solutions that could provide greater support and comfort in daily life. The family's challenge was not simply finding a product. They wanted to understand what would actually be suitable for their daughter as her needs changed.

Discovering Morecare Through YouTube

Around six months to a year before their visit, the family came across Morecare through YouTube. After finding Morecare's contact number, they spoke with the team and explained Tanvi's requirements. The family eventually decided to travel from Kangra, Himachal Pradesh, to Jaipur to see the products and understand what could be suitable for their daughter.

Travelling From Himachal Pradesh to Jaipur

The family reached Jaipur early in the morning after travelling from Himachal Pradesh. They contacted Morecare after arriving in Jaipur and reached the centre around 9 AM. For the family, visiting the centre provided an opportunity to see different mobility and rehabilitation solutions in person rather than trying to make a decision based only on what they had seen online.

Finding More Than They Expected

The family initially expected to select one or two products. After seeing the different solutions and discussing Tanvi's requirements with the Morecare team, they decided to take four products for her. For Seema, the experience was about more than simply purchasing equipment. She appreciated that the team took the time to understand what her daughter needed and showed them different solutions accordingly. “हम तो सोच के आए थे कि एक आध ले जाएंगे... यहां क्या हमने एक की बजाय हम चार प्रोडक्ट लेके जा रहे हैं।”

Understanding What the Child Needs

One of the most important parts of Seema's testimonial is her perspective as a parent. Parents spend every day caring for their children and understand their difficulties closely. But they may not always know which equipment or mobility solution could be appropriate for those difficulties. As Seema explains: “पेरेंट्स देखते तो हैं बच्चों को दिन रात पर इनको ये पता नहीं होता कि इसको इनके लिए क्या चाहिए। वो चीज आप तैयार कर रहे हो यहां पे।” For the family, Morecare's role was therefore not simply to provide products, but to help them understand the different solutions available for their daughter's needs.

— A Caregiver's Perspective

"“चलो जो हम लेके जा रहे हैं उससे हमें बेनिफिट मिले घर में जाके ही बच्चे के लिए...” For Seema and her family, the priority is simple: they hope the solutions they are taking home will provide meaningful support for Tanvi in everyday life."

— Why This Solution Was Recommended

"After travelling from Kangra to Jaipur, Seema and her family are returning home with four mobility and rehabilitation solutions for Tanvi. Their hope is that these solutions will provide meaningful support in her everyday life and help make her movement and positioning more comfortable. And as Tanvi grows and her requirements change, the family knows they can continue exploring solutions based on her evolving needs. For Morecare, Seema's story reflects an important part of what families often need: Parents know their child's challenges. The right mobility solution begins with understanding those challenges."

Why they recommend Morecare

11 years of ongoing mobility challenges being understood

Opportunity to discuss their daughter's individual requirements

Ability to see and experience products in person

Multiple mobility and rehabilitation solutions under one roof

Support from the Morecare team in understanding available options

Four products selected after exploring their requirements

A visit to Morecare Jaipur after discovering the centre through YouTube

Featured Solution

Morecare Blueflax - Tilt-in-Space CP Wheelchair Cum Stroller

The Morecare Blueflax is a tilt-in-space CP wheelchair cum stroller designed to provide comfortable seating, postural support, and safe mobility for children with Cerebral Palsy and other neurological or mobility conditions.

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